Exxaro

Client Overview:

• ·Client: Exxaro Resources Limited (EXX:JNB)

• ·Market Cap: USD 2.3 Billion

• ·Industry: Mining

• ·Region: South Africa

Rollout Timeline:

• 11 months (2020-2021)

Client Bio:

• Established: 2006, 4,800 employees.

• Specialization: Coal, iron ore, titanium dioxide, renewable energy, and industrial minerals.

• Focus: Sustainable mining practices, innovation, and community development.

Problem:

• Inefficient ERP System: SAP-based procurement was limited, with an inefficient user experience and no integration.

• Offline Contracts: Contracts were managed manually without collaboration tools, causing delays and errors.

• Manual Processes: Supplier onboarding, accounts payable, and invoice handling were labor-intensive.

• Lack of Visibility: Procurement lacked digital functionality, automation, and governance, with poor reporting and no integration with plant maintenance.

SCP Solution:

• Coupa Implementation: Deployed Coupa upstream and downstream (SIM, Sourcing, CLM, CSO, P2P).

• ERP Integration: Integrated SAP and SAGE with Coupa.

• Business Transformation: Provided managed services and data analytics support.

SCP Value Proposition:

• Custom Integrations: Developed complex solutions to align multiple systems, including SAP, Inoxico, Readsoft, and Coupa.

• Process Reengineering: Optimized procurement and plant maintenance processes with automation, dynamic approvals, and better reporting.

• End-to-End Visibility: Enabled full visibility across sourcing, contracts, and spend management.

SCP (IP) Assets Utilized:

• SCP’s comprehensive implementation methodology for deployment, integration, change management, and supplier enablement.

• Bespoke Training: Custom training for end-users and super-users.

Resolution:

• Procurement Integration: Coupa was integrated with SAP and SAGE for requisition, purchase order, and invoice processing.

• Automation: Robotics and 30 contract templates automated procurement processes, including item requirement population.

• End-to-End Visibility: Enabled full visibility in sourcing and contract management through Coupa and Azure iPaaS middleware.

• Policy & Role Alignment: Adjusted operating model, revised policies, and aligned job roles to new systems.

• Ongoing Support: Three-year support contract for Coupa and SAP integration management.

Outcomes:

• Spend & Contract Compliance: Improved spend visibility and compliance through full Coupa implementation.

• Supplier Management: Enhanced supplier vetting, verification, and BBBEE data capture.

• Invoice Automation: Automated invoicing through Coupa supplier portal and Readsoft.